Conflict Resolution
"Under Jen's leadership, our organization examined resentments that had long simmered in our relationships with other organizations, and she did so in a way that allowed all sides to be heard and understood. As a result, we strengthened our relationships, both inside and outside of the organization. "
- The Rev. Dr. Terri Bays
Crossroads Consulting supports organizations in moving through conflict with clarity, compassion, and purpose. Whether navigating interpersonal tensions, system-wide disputes, or long-simmering structural challenges, Jen provides facilitation grounded in experience, empathy, and proven models of organizational health. The firm draws from years of experience leading conflict transformation efforts in diocesan and congregational contexts, including hundreds of facilitated conversations and workshops.
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Rather than avoiding or suppressing conflict, Crossroads helps clients engage it constructively—restoring trust, surfacing core issues, and building a path forward. Services may include mediation, conflict coaching, board facilitation, or structured dialogue processes. The goal is not just resolution, but lasting transformation.