Navigating Through Change
Crossroads Consulting partners with organizations and faith communities to build healthy, effective organizations. We can help you navigate strategic opportunities, leadership transitions, conflict resolution, and legal challenges.
Let us help you find your way through.
Crossroad's Services
About Jen.
I’m Jen Phelps, founder of Crossroads Consulting and a trusted advisor to organizations navigating complexity and change. I have over two decades of legal and leadership experience, including serving as General Counsel at USA Football, Senior Corporate Counsel at dormakaba Americas, and Transition Minister for the Episcopal Diocese of Indianapolis. I bring a combination of legal precision, strategic insight, and pastoral sensitivity as I guide clients through governance challenges, leadership transitions, risk mitigation, and organizational restructuring. My work has spanned boardrooms and congregations, courtrooms and classrooms.
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I earned a law degree from Georgetown University, a Masters of Public Health from Johns Hopkins, and have an undergraduate degree in Microbiology from Miami University. I am licensed to practice law in Indiana and before the U.S. Patent and Trademark Office. I am also a trainer in the College for Congregational Development.
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I am a pancreatic cancer survivor and a single mom of high school twins —experiences that ground my work in resilience, perspective, and a deep understanding of life’s unpredictable turns. I bring that same steady presence to the clients I serve, helping their true selves unfold as they move forward with courage and clarity.