Effective Date: May 24, 2025

Crossroads Consulting & Legal Services, LLC
Indianapolis, Indiana

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1. Information We Collect

We collect information in the following ways:

Information You Provide Directly:
- When you contact us via our contact form or email
- When you request consultations or services
- When you sign up for newsletters or updates

Information We May Collect Automatically:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring URLs
- Cookie data (used only for analytics and performance)

 

2. How We Use Your Information

We use your information to:
- Respond to inquiries and provide services
- Improve our website and offerings
- Communicate with you about updates, services, or educational content
- Comply with legal and professional obligations

We do not sell, rent, or trade your personal information.

 

3. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to gather usage data and help us improve functionality. You can control cookie settings through your browser preferences.

 

4. Legal Services Notice

Communications through this website do not create an attorney-client relationship. Legal services are only provided by individuals authorized to practice law in the State of Indiana. If you are seeking legal services, we will provide a written engagement agreement before undertaking representation.

 

5. Third-Party Services

We may link to external websites or services. We are not responsible for the content or privacy practices of those third-party sites.

 

6. Data Security

We implement reasonable technical and organizational measures to safeguard the information we collect. However, no transmission over the internet is 100% secure.

 

7. Your Rights

You may have certain rights regarding your personal data, including access, correction, or deletion. If you are a resident of Indiana and have concerns about how your personal data is being handled, you may contact the Indiana Attorney General’s Office.

Please contact us if you wish to exercise any of these rights.

 

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Jennifer M. Phelps
Crossroads Consulting & Legal Services, LLC
jenniferphelps@me.com
317.361.9464

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11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the state or federal courts located in Marion County, Indiana.