Building Healthy & Effective Organizations
"Jen’s approach in guiding organizations toward health is to start with listening and compassion. She starts with a belief that health is possible. She shares her experience and expertise with leaders so that they develop, for themselves and their system, practices that will keep them agile and accountable to their mission."
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- The Rev. Monique Ellison
Crossroads Consulting partners with congregations, boards, and nonprofit organizations to foster vitality, align structure with mission, and build leadership capacity. Through training, facilitation, and strategic advising, Jen helps communities clarify their purpose, strengthen their systems, and grow in effectiveness. As a trainer in the College for Congregational Development, Jen brings proven tools and frameworks for building healthy, resilient institutions.
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Clients turn to Crossroads to assess governance models, improve decision-making, and cultivate cultures of collaboration and accountability. Whether facilitating a strategic planning retreat, overhauling onboarding systems, coaching boards through bylaws or structural change, or implementing processes and procedures, Crossroads supports leaders in building thriving communities with the confidence and tools they need to lead well.