Navigating Transitions

"When I was deep in my own professional and vocational discernment, Jen asked just the right questions and offered helpful advice at every turn.."

- The Rev. Dr. Bradley Pace

Crossroads Consulting specializes in guiding organizations through seasons of change with clarity, care, and strategic insight. Drawing on years of leadership in diocesan transition ministry in the Episcopal Church, Jen brings expertise in managing leadership shifts, facilitating discernment processes, designing tools that improve communication, efficiency, and transparency. Whether working with a lay-led parish or a nonprofit leadership team, the firm offers structure and steady guidance during moments of uncertainty.

From onboarding new leaders to strengthening decision-making systems, Crossroads equips clients to move forward with confidence. Services include strategic planning for transitions, stakeholder engagement, and customized processes to ensure both continuity and transformation. The result is a smoother, more thoughtful transition that honors the past while preparing faithfully for the future.

Our Approach to Transitions

Whether hiring a new executive or embarking on a new strategic plan, Crossroads Consulting will help your organization identify what is working and build off those strengths. Using an appreciative inquiry approach, Crossroads will help your organization to:

Identify its key stakeholders.
Facilitate conversations with those stakeholders to identify what they like about the organization, what concerns they have about it, and what hopes, dreams, and wishes they have for the future.
Bring festering conflicts to the surface so they can be examined, understood, and maybe even resolved.
Name the structural, environmental, political, financial, personnel, and other factors that will facilitate and hinder the transition.
Identify the leadership skills, attributes, and strengths needed to make the transition.

Each process is as unique as it is tailored to the specific needs of each organization.