Legal Services
"I cannot say enough about the incredible work Jen Phelps does. She is thorough, compassionate, knowledgeable, and endlessly creative. Whether navigating complex challenges or offering thoughtful guidance, Jen brings a level of integrity and insight that makes her truly trustworthy and invaluable. Her ability to connect, problem-solve, and deliver with heart and excellence sets her apart in every way. Working with Jen is a gift."
- La Veda Howell, HR Executive & Former Colleague
Crossroads Consulting provides sophisticated legal support to mission-driven organizations seeking straightforward, strategic counsel. Jen brings over 20 years of legal experience in a large, international law firm, as corporate counsel in a manufacturing company, and as general counsel of a national sports governing body.
Whether you need a part-time or fractional general counsel to provide your organization consistent, overarching legal strategy, or have a more discrete legal issue, Crossroads advises on governance, contracts, compliance, intellectual property, risk mitigation, and internal investigations. By providing timely, plain-language legal insight, Crossroads helps boards and executives make sound decisions without the cost of a full-time hire. Clients benefit from a trusted legal partner who understands both the technical landscape and the broader organizational context—ensuring decisions are not only legally sound but mission-aligned.
When to Call Crossroads
for Legal Help
1
You need steady legal counsel without a full-time hire.
Your organization needs consistent, trusted legal guidance, but a full-time General Counsel isn’t practical. Fractional General Counsel services provide ongoing, consistent support, helping you navigate decisions with clarity and confidence.
2
Your governance documents don't reflect your organization.
Your bylaws, articles of incorporation, or corporate records are outdated, unclear, or no longer reflect how your organization actually operates. Crossroads helps form new entities, secure tax-exempt status, and update governing documents so they support—rather than hinder—your mission.
3
You need help managing a conflict or resolving tension.
Disagreements among board members, leadership, or staff are affecting trust, communication, or decision-making in your organization. Crossroads can facilitate a dialogue or mediate the dispute to address the conflict directly, restore working relationships, and move the organization forward.
4
Your company just found itself in the middle of a crisis.
Your organization is navigating a moment that requires both legal rigor and care—leadership transitions, misconduct concerns, internal investigations, restructuring, mergers, or potential closure. Crossroads provides calm, strategic counsel to help you assess risk, make thoughtful decisions, coordinate with communications team, and respond with integrity.
5
You're afraid a small problem in a contract may become a big one.
You are entering into—or already bound by—contracts with vendors, partners, sponsors, or consultants and want to understand the risks and obligations involved. Crossroads reviews and negotiates agreements with an eye toward clarity, alignment with your mission, and long-term sustainability.
6
An employee just made an accusation about another and you need to investigate.
When concerns arise about workplace conduct, governance, or organizational practices, your organization needs a fair and independent process. Crossroads Consulting conducts discreet investigations, gathering facts, interviewing stakeholders, and providing clear findings so boards and executives can respond appropriately and move forward with confidence.
Not every situation fits neatly into a category. If your organization is facing uncertainty, change, or a decision that feels consequential, Crossroads can help you assess what’s needed and determine the right next steps.